Returns & Exchanges
At RubiaWear, we want you to feel confident and inspired in your dancewear, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure all tags remain attached to be eligible for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original mailer and include the printed packing slip to ensure our team can identify your order quickly.
Ship It Back
Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing